Connect to Technician
Is your office assistant also your IT department?

Then it's time for Advanced
Business Technology Solutions
by
Serious Professionals

Business Technology. Simplified.

Full Service Support for Employees

Unlimited tech support for end users is just a phone call away. We can assist with software installations, virus removal, PC tune-ups, printers, email, and more. Employees can call in any time for tech support with no additional invoicing or pre-approval needed.

Why CyberClinic? Because you'll get a fully staffed IT department for less than the cost of a single entry-level employee!

Network Diagnostics

Diagnostic and repair of network outages or random disconnects. We troubleshoot and resolve issues with ISPs, routers, servers, DNS, DHCP, Wi-Fi, firewalls, gateways, subnets, switches, workstations, and network security protocols to get you back up and running with minimal downtime.

Server Monitoring & Maintenance

Ongoing monitoring and maintenance to keep your servers online and running well. We monitor performance, network latency, RAID arrays, and optionally user intrusion and network policy violations.

We also run vital routine tasks such as data backups and verification, security updates, and virus scans on workstations without disruption to the end-user.

Expert Network Administration

Full administration of your network including onboarding new employees with network access, email, and IT asset assignment.

We can also add/remove users, create secure private or public data shares, change passwords, manage group policies and security groups, wipe company mobile devices upon request, manage location and assignment of IT hardware and software assets, filter websites, and work with outside vendors to deploy any necessary hardware or software.

Why Wait? Contact Our Help Desk to Get Started Today!

You'll speak with an actual US based technician. We also provide initial consultations at your office for free.

help@cyberclinic.us

817-776-6552

Simple up-front pricing — no long-term commitment

Our pricing scales to any size business, from freelancers to corporate enterprise.
Service plans are month-to-month and include:
 Remote*1 SessionEssentials*2Professional*3Ultra*4
Base Price$189$1,599/mo$2,999/mo$4,999/mo
Price per EmployeeN/A$19/user/mo$25/user/mo$35/user/mo
Average Response TimeN/A6-48 hours2-24 hours0-1 hour
Employees SupportedN/A10UnlimitedUnlimited
Online Support Tickets1UnlimitedUnlimitedUnlimited
In-Shop Support TicketsN/A5/moUnlimitedUnlimited
On-Site Support TicketsN/A2/moUnlimitedUnlimited
 
Virus Removal, Tune-up, Software Installation, Misc User Support
Help With Outlook and Email Issues
Office 365 Account Administration
Daily Backups
Join Network Printers
Manage Enterprise Anti-Virus on All Workstations*
Resolve Network & Server Issues, Including DNS, DHCP, Shared Data Permissions, Server Software Installation, Firewall Rules
Track Hardware & Software Assets, (Product Keys, Subscriptions, Vendor Account Info, Location & Assignment of Computers)
Point in Time Backups (Different Version for each Day of the Week)
Monthly Server Maintenance
Deploy Laptops & Setup Office Computers
Website Filtering*
Domain Name Registration and Renewals
SQL Database Backups*
Network Device & Server Installation
Precise Appointment Times (no multi-hour windows)
2 or More Senior Level Dedicated Technicians SO Your Staff Know Who Their Working With
Ongoing CTO Level Consulting and Implementation of IT Strategies and Infrastructure to Improve Productivity and Increase Profits
1 on 1 Onboarding/Training of New Employees to Accelerate Their Proficiency with Their Workstation, Network Access, and SOftware
Routine Onsite Visits To Check on Staff and technology assets
PC Repair for Laptops, Desktops, and Servers
Footnotes
*1. Online Session: For residential customers only. A technician can remote in to help you with virus removal, software installations, tune-ups, tips and tricks for productivity, Microsoft 365, and more.
*2. Essentials: This plan is for small companies and startups with 10 or less employees. CyberClinic understands that not all small companies need the ultra-high-tier service of our professional or ultimate plans starting out. The Essentials plan is a slightly scaled down offering of our standard professional service that focuses on basic tech support. If you're just looking for serious professionals to manage your day-to-day network and computer problems, and you only have a few users to support, this is a good choice. Small buisnesses may choose our higher tier plans if they prefer premium full-service support.
*3. Professional: This is our standard service offering — we track IT assets for you; manage email accounts, domains, and other cloud accounts; setup and assist remote and on-site workers; build & deploy ultra-high-performance workstations and servers; shop for the best IT hardware and equipment to save you thousands of dollars (and lots of time); and routinely do proactive maintenance on your computers, servers, and network. You'll get experienced technicians assigned to your account with optional after hours and emergency services available.
*4. Ultimate: This is our premium service offering — for those who prefer only the best. Obviously there's much more than we can fit in a footnote, but you basically get the equivalent of your own fully staffed, fully resourced IT department, complete with a dedicated Chief Technology Officer to oversee and dramatically improve your IT infrastructure. What most people consider ultra premium . . . we consider our standard baseline service. This is the only service we offer to companies with 6 or more employees.
* May require additional fees for third party software licensing
Virus Removal, Tune-up, Software Installation, Misc User Support
 
Help With Outlook and Email Issues
 
Office 365 Account Administration
 
Daily Backups
 
Join Network Printers
 
Manage Enterprise Anti-Virus on All Workstations*
 
Resolve Network & Server Issues, Including DNS, DHCP, Shared Data Permissions, Server Software Installation, Firewall Rules
 
Track Hardware & Software Assets, (Product Keys, Subscriptions, Vendor Account Info, Location & Assignment of Computers)
 
Point in Time Backups (Different Version for each Day of the Week)
 
Monthly Server Maintenance
 
Deploy Laptops & Setup Office Computers
 
Website Filtering*
 
Domain Name Registration and Renewals
 
SQL Database Backups*
 
Network Device & Server Installation
 
Precise Appointment Times (no multi-hour windows)
 
2 or More Senior Level Dedicated Technicians SO Your Staff Know Who Their Working With
 
Ongoing CTO Level Consulting and Implementation of IT Strategies and Infrastructure to Improve Productivity and Increase Profits
 
1 on 1 Onboarding/Training of New Employees to Accelerate Their Proficiency with Their Workstation, Network Access, and SOftware
 
Routine Onsite Visits To Check on Staff and technology assets
 
PC Repair for Laptops, Desktops, and Servers
 
Footnotes
*1. Online Session: For residential customers only. A technician can remote in to help you with virus removal, software installations, tune-ups, tips and tricks for productivity, Microsoft 365, and more.
*2. Essentials: This plan is for small companies and startups with 10 or less employees. CyberClinic understands that not all small companies need the ultra-high-tier service of our professional or ultimate plans starting out. The Essentials plan is a slightly scaled down offering of our standard professional service that focuses on basic tech support. If you're just looking for serious professionals to manage your day-to-day network and computer problems, and you only have a few users to support, this is a good choice. Small buisnesses may choose our higher tier plans if they prefer premium full-service support.
* May require additional fees for third party software licensing