Schedule Appointment

Pricing

Why Wait? Contact Our Help Desk to Get Started Today!

You'll speak with an actual US based technician. We also provide initial consultations at your office for free.

help@cyberclinic.us

817-776-6552

Simple up-front pricing — no long-term commitment

Our pricing scales to any size business, from freelancers to corporate enterprise.
Service plans are month-to-month and include:
 EssentialsProfessionalUltimate
Base Price$1,599/mo$2,999/mo$4,999/mo
Price per Employee$19/user/mo$25/user/mo$35/user/mo
Average Response Time6-48 hours2-24 hours0-1 hour
Employees Supported10UnlimitedUnlimited
Online Support TicketsUnlimitedUnlimitedUnlimited
In-Shop Support Tickets5/moUnlimitedUnlimited
On-Site Support Tickets2/moUnlimitedUnlimited
 
Virus Removal, Tune-up, Software Installation, Misc User Support
Help With Outlook and Email Issues
Office 365 Account Administration
Daily Backups
Join Network Printers
Manage Enterprise Anti-Virus on All Workstations*
Resolve Network & Server Issues, Including DNS, DHCP, Shared Data Permissions, Server Software Installation, Firewall Rules
Track Hardware & Software Assets, (Product Keys, Subscriptions, Vendor Account Info, Location & Assignment of Computers)
Point in Time Backups (Different Version for each Day of the Week)
Monthly Server Maintenance
Deploy Laptops & Setup Office Computers
Website Filtering*
Domain Name Registration and Renewals
SQL Database Backups*
Network Device & Server Installation
Precise Appointment Times (no multi-hour windows)
2 or More Senior Level Dedicated Technicians SO Your Staff Know Who Their Working With
Ongoing CTO Level Consulting and Implementation of IT Strategies and Infrastructure to Improve Productivity and Increase Profits
1 on 1 Onboarding/Training of New Employees to Accelerate Their Proficiency with Their Workstation, Network Access, and SOftware
Routine Onsite Visits To Check on Staff and technology assets
PC Repair for Laptops, Desktops, and Servers
Footnotes
*1. Premium: This is our premium service offering — we track IT assets for you; manage email accounts, domains, and other cloud accounts; setup and assist remote and on-site workers; build & deploy ultra-high-performance workstations and servers; shop for the best IT hardware and equipment to save you thousands of dollars (and lots of time); and routinely do proactive maintenance on your computers, servers, and network. You'll get our most experienced technicians assigned to your account with optional after hours and emergency services available. Obviously there's much more than we can fit in a footnote, but you basically get the equivalent of your own fully staffed, fully resourced IT department. What most people consider ultra premium . . . we consider our standard baseline service. This is the only service we offer to companies with 6 or more employees.
*2. Discounted: CyberClinic understands that not all small companies need the ultra high tier service of our standard plan starting out. That's why CyberClinic provides discounts to small businesses with 5 employees or less. This is a slightly scaled down offering of our standard service that focuses on basic tech support. If you're just looking for serious professionals to manage your day-to-day network and computer problems, and you only have a few users to support, this is a good choice. Small buisnesses may choose our standard service plan if they prefer premium full-service support.
* May require additional fees for third party software licensing
Virus Removal, Tune-up, Software Installation, Misc User Support
 
Help With Outlook and Email Issues
 
Office 365 Account Administration
 
Daily Backups
 
Join Network Printers
 
Manage Enterprise Anti-Virus on All Workstations*
 
Resolve Network & Server Issues, Including DNS, DHCP, Shared Data Permissions, Server Software Installation, Firewall Rules
 
Track Hardware & Software Assets, (Product Keys, Subscriptions, Vendor Account Info, Location & Assignment of Computers)
 
Point in Time Backups (Different Version for each Day of the Week)
 
Monthly Server Maintenance
 
Deploy Laptops & Setup Office Computers
 
Website Filtering*
 
Domain Name Registration and Renewals
 
SQL Database Backups*
 
Network Device & Server Installation
 
Precise Appointment Times (no multi-hour windows)
 
2 or More Senior Level Dedicated Technicians SO Your Staff Know Who Their Working With
 
Ongoing CTO Level Consulting and Implementation of IT Strategies and Infrastructure to Improve Productivity and Increase Profits
 
1 on 1 Onboarding/Training of New Employees to Accelerate Their Proficiency with Their Workstation, Network Access, and SOftware
 
Routine Onsite Visits To Check on Staff and technology assets
 
PC Repair for Laptops, Desktops, and Servers
 
Footnotes
*1. Premium: This is our premium service offering — we track IT assets for you; manage email accounts, domains, and other cloud accounts; setup and assist remote and on-site workers; build & deploy ultra-high-performance workstations and servers; shop for the best IT hardware and equipment to save you thousands of dollars (and lots of time); and routinely do proactive maintenance on your computers, servers, and network. You'll get our most experienced technicians assigned to your account with optional after hours and emergency services available. Obviously there's much more than we can fit in a footnote, but you basically get the equivalent of your own fully staffed, fully resourced IT department. What most people consider ultra premium . . . we consider our standard baseline service. This is the only service we offer to companies with 6 or more employees.
*2. Discounted: CyberClinic understands that not all small companies need the ultra high tier service of our standard plan starting out. That's why CyberClinic provides discounts to small businesses with 5 employees or less. This is a slightly scaled down offering of our standard service that focuses on basic tech support. If you're just looking for serious professionals to manage your day-to-day network and computer problems, and you only have a few users to support, this is a good choice. Small buisnesses may choose our standard service plan if they prefer premium full-service support.
* May require additional fees for third party software licensing